Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN433 Mapping and Delivery Guide
Install configuration programs on PC based customer equipment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN433 - Install configuration programs on PC based customer equipment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to install software on customer equipment, including digital home integration, security, voice over internet protocol (VoIP), internet protocol television (IPTV), radio frequency identification (RFID), wireless networking and home automation.It applies to field officers, technicians or technical supervisors working for telecommunications carriers, contractors or other service providers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to install software
  • Arrange site access according to required procedures
  • Determine type of customer equipment from installation plan to prepare software requirements
  • Prepare equipment software configuration specifications to include enhancement/s in customer requirements and confirm with customer
  • Notify customer of proposed software installation
  • Confirm software compatibility with existing system as required
  • Document job software specification
  • Obtain logon and security protocols for system
       
Element: Install program and provide secure remote access
  • Log on and configure customer specific data according to system specifications
  • Install program, test features and system functionality to verify system operational performance according to work health and safety (WHS) regulations, manufacturer specifications and industry standards
  • Develop and configure security arrangements and codes for remote access systems in consultation with customer
  • Conduct tests to validate security arrangements
       
Element: Undertake administrative tasks
  • Save and record configuration program and provide program back-up for contingency use by customer
  • Complete administrative tasks and provide a copy of job specification to be securely stored on site according to enterprise policy
  • Notify customer of job completion and obtain sign-off
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Arrange site access according to required procedures 
Determine type of customer equipment from installation plan to prepare software requirements 
Prepare equipment software configuration specifications to include enhancement/s in customer requirements and confirm with customer 
Notify customer of proposed software installation 
Confirm software compatibility with existing system as required 
Document job software specification 
Obtain logon and security protocols for system 
Log on and configure customer specific data according to system specifications 
Install program, test features and system functionality to verify system operational performance according to work health and safety (WHS) regulations, manufacturer specifications and industry standards 
Develop and configure security arrangements and codes for remote access systems in consultation with customer 
Conduct tests to validate security arrangements 
Save and record configuration program and provide program back-up for contingency use by customer 
Complete administrative tasks and provide a copy of job specification to be securely stored on site according to enterprise policy 
Notify customer of job completion and obtain sign-off 

Forms

Assessment Cover Sheet

ICTTEN433 - Install configuration programs on PC based customer equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN433 - Install configuration programs on PC based customer equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: